Privacy Policy
LawZen Global ("LawZen," "we," "us," or "our") understands the importance of privacy and the responsibility we have when collecting, handling, or processing your data. We are committed to maintaining the confidentiality, security, and accuracy of the personal data we collect by applicable data protection laws. This Privacy Policy explains how we collect, use, disclose, and protect your information across our website and services.
Scope
This Privacy Policy applies to all personal data collected through our websites, platforms, legal services, applications, and interactions with you, including via email, phone, or in person. It covers any information that may be used to identify you, directly or indirectly ("Personal Data"). This notice applies if you engage with LawZen through our services or online tools. In specific cases where different privacy terms are provided (e.g., for particular services or under client contracts), those specific terms will apply.
Information We Collect
We may collect the following categories of Personal Data:
- Identity & Contact Information: Full name, email address, phone number, job title, company name, and login credentials.
- Demographic & Employment Information: Age, gender, employment history, education, training certifications, and professional qualifications.
- Financial & Commercial Information: Transaction records, billing information, service usage, and payment history.
- Technical & Usage Data: IP address, browser type, device ID, geolocation data, session duration, cookie identifiers.
- Communication Data: Inquiry details, support requests, survey responses, and feedback.
We collect this information:
- Directly from you (e.g., when submitting forms or contacting us)
- Through cookies or analytics tools
- From our clients or partners, if you're part of a client project
How We Use Your Information
Your data is used for the following purposes:
- To provide, manage, and improve our legal services
- To communicate with you regarding service inquiries or updates
- To manage business relationships with clients, vendors, and partners
- To ensure legal and regulatory compliance
- For marketing and promotional efforts (with appropriate consent)
- For recruitment and talent acquisition
- To secure our systems and detect any unlawful activity
Legal Basis for Processing
We process your data under the following lawful bases:
- Consent (where required)
- Contractual necessity
- Legal obligations
- Legitimate interests, such as service improvement, fraud prevention, and client communications
Cookies & Similar Technologies
Our websites use cookies and similar tracking technologies to improve user experience, analyze site traffic, and personalize content. You can adjust your cookie preferences through your browser settings or using our site's cookie banner.
Data Sharing & Subprocessors
We may share your data with:
- Our affiliates and subsidiaries
- Trusted third-party service providers (e.g., IT, HR, marketing, analytics)
- Legal, governmental, or regulatory authorities, when required by law
Where we engage subprocessors, we ensure strict confidentiality and data security agreements bind them.
Cross-Border Data Transfers
As a global company with teams and servers located internationally, your data may be transferred outside your jurisdiction, including to countries that may not offer the same level of protection. We use Standard Contractual Clauses and other safeguards to ensure such transfers comply with data protection laws.
Data Retention
We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy or to comply with legal obligations. When no longer needed, data is securely deleted or anonymized.
Your Rights
Depending on your jurisdiction, you may have the right to:
- Access, correct, or delete your data
- Object to or restrict processing
- Withdraw consent at any time
- Complain to your data protection authority
To exercise any of these rights, please contact us at: privacy@lawzenglobal.com
Children's Privacy
Our services are not directed toward individuals under the age of 16. We do not knowingly collect or process personal data from children. If you believe we have inadvertently collected data from a child, contact us to have it removed.
Security Measures
We implement robust technical and organizational security measures to protect your data. This includes encrypted storage, limited access, secure networks, and mandatory employee data privacy training.
Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or regulatory obligations. The latest version will always be available on our website.